Legal

Privacy Policy

Last Updated: July 30, 2026

Introduction

A1-Media Co., LLC ("A1-Media," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to our website and the digital marketing, lead generation, appointment scheduling, CRM automation, and AI-assisted communication services we provide to licensed insurance and financial advisors.

Our website is intended exclusively for licensed insurance or financial professionals who are at least 18 years old. By accessing or using our website, you acknowledge that you meet these eligibility requirements and that you have read and understood this Privacy Policy.

Information We Collect

We collect information that you provide directly to us and information collected automatically as you interact with our website and services. The categories of information we may collect include:

Personal Information You Provide

  • Name — collected through website forms, scheduling pages, and onboarding questionnaires.
  • Email address — used to communicate with you and deliver services.
  • Phone number — used for appointment reminders, booking confirmations, and SMS communications where you have provided consent.
  • Birthday — collected for client appreciation and relationship-building purposes.
  • Mailing address — used for correspondence, client gifts, and handwritten notes.
  • Calendar booking information — including preferred meeting times, meeting type (phone or video), and scheduling preferences.
  • Quiz and form responses — including qualification questionnaires and onboarding details about your business, licenses, and service offerings.
  • Payment information — used for billing. Payment processing is handled securely by Stripe. A1-Media does not store your full credit or debit card number.

Information Collected Automatically

  • Device information — such as device type, operating system, and hardware model.
  • Browser information — such as browser type, language preference, and screen resolution.
  • IP address — used for security, analytics, and approximate location determination.
  • Cookies and similar technologies — used to operate the website, remember preferences, and analyze traffic.
  • Analytics data — including pages visited, time spent on pages, referral sources, and user flow through the website.

How Information Is Collected

We collect information through several channels:

  • Website forms — including contact forms, opt-in forms, and onboarding questionnaires.
  • Scheduling pages — when you book or request an appointment through our website.
  • Quizzes — including advisor qualification questionnaires.
  • Cookies — small data files stored on your device to enable website functionality and analytics.
  • Analytics — through tools such as Google Analytics that help us understand how visitors use our website.
  • Advertising pixels — through platforms such as Meta and Google that allow us to measure the effectiveness of our advertising.
  • AI conversations — when you interact with AI-assisted chat or messaging features on our website.
  • Emails — when you correspond with us by email.
  • SMS — when you provide your phone number and consent to receive text messages from us.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing our services — including lead generation, appointment scheduling, CRM automation, and AI-assisted communications.
  • Communicating with you — responding to inquiries, sending updates, and delivering requested information.
  • Scheduling appointments — coordinating booking requests, sending reminders, and confirming meetings.
  • Customer support — addressing questions, resolving issues, and improving your experience.
  • Onboarding — setting up new advisor accounts and configuring service offerings.
  • Billing — processing payments, managing subscriptions, and maintaining billing records through Stripe.
  • Improving our website — analyzing usage patterns to enhance functionality, design, and performance.
  • Marketing — sending promotional communications where you have provided consent.
  • Fraud prevention — detecting and preventing fraudulent activity and unauthorized access.
  • Legal compliance — fulfilling legal obligations and protecting our rights and the rights of others.

Third-Party Service Providers

We work with trusted third-party service providers to operate our website and deliver our services. These providers may have access to limited personal information necessary to perform their functions. The providers we currently use include:

  • Stripe — processes payments securely. A1-Media does not store your full card information. Stripe's handling of card data is governed by Stripe's own privacy and security practices.
  • Meta — provides advertising and measurement tools, including the Meta advertising pixel, which may collect information about your visit to our website.
  • Google — provides advertising, analytics, and related services.
  • Google Analytics — helps us understand how visitors interact with our website so we can improve its performance and content.
  • Google Tag Manager — allows us to deploy and manage tracking tags on our website.

Each third-party provider operates under its own privacy policy and terms. We encourage you to review the privacy policies of these providers. As our business evolves, we may engage additional vendors; we will update this policy when we do.

Cookies

We use cookies and similar technologies to operate our website, analyze traffic, and deliver relevant advertising. The types of cookies we use include:

  • Analytics cookies — help us understand how visitors use our website so we can measure and improve performance.
  • Advertising cookies — allow us and our advertising partners to deliver relevant ads and measure campaign effectiveness.
  • Functional cookies — enable certain website features, such as remembering your preferences and settings.

You may disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our website. Most browsers also allow you to opt out of targeted advertising from participating networks.

Marketing Communications

With your consent, we may send you marketing emails and occasional promotional SMS messages about our services, offers, and updates. Your consent to receive these communications is entirely voluntary.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in any marketing email we send, or by contacting us at enzo@a1-media.co.

You may opt out of promotional SMS messages at any time by replying STOP to any message. For help, reply HELP. Standard message and data rates may apply.

We comply with applicable U.S. marketing laws, including the Telephone Consumer Protection Act (TCPA) where applicable, and we honor opt-out requests promptly.

Artificial Intelligence Disclosure

A1-Media uses artificial intelligence together with human team members to communicate with prospects, schedule appointments, respond to inquiries, and improve the customer experience. When you interact with chat features, messaging tools, or automated systems on our website, you may be communicating with an AI-assisted system.

Conversations with AI-assisted systems may be reviewed by our team for quality assurance, training, and service improvement. Information shared during these interactions is handled in accordance with this Privacy Policy.

Data Security

We take reasonable measures to protect the information we collect using administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information, please contact us at enzo@a1-media.co and we will take steps to delete that information.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding the personal information we collect about you. The following U.S. states provide residents with specific privacy rights:

California (CCPA / CPRA)

California residents have the right to know what personal information we collect, request deletion of their personal information, request correction of inaccurate personal information, opt out of the sale or sharing of their personal information, and not be discriminated against for exercising their rights.

Colorado

Colorado residents have the right to access, correct, or delete their personal data and to opt out of the processing of their personal data for targeted advertising or sale under the Colorado Privacy Act.

Virginia

Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt out of the processing of their personal data for targeted advertising under the Virginia Consumer Data Protection Act.

Connecticut

Connecticut residents have the right to access, correct, delete, and port their personal data, and to opt out of targeted advertising and the sale of personal data under the Connecticut Data Privacy Act.

Utah

Utah residents have the right to access and obtain a copy of their personal data, request deletion, and opt out of targeted advertising under the Utah Consumer Privacy Act.

How to Exercise Your Rights

To exercise any of these rights, contact us at enzo@a1-media.co or 928-978-5961. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Affiliate Disclosure

Our website may contain affiliate or referral links in the future. If we participate in an affiliate program, we may earn a commission when you purchase a product or service through those links, at no additional cost to you. We only recommend products and services that we believe may be valuable to our visitors. Any affiliate relationship will be disclosed where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • A1-Media Co., LLC
  • 1104 S Pineview Cir, Payson, AZ 85541
  • Email: enzo@a1-media.co
  • Phone: 928-978-5961